Product Support Engineer

Location: Xtrac UKClosing Date: 22 August 2022

About The Role

We’re looking for Engineers to join our internal Product Support Group in a crucial role of supporting the on-going development of transmissions released to customers or in final stages of production readiness. The role is exciting, fast-paced and constantly changing and revolves around investigation and resolution of any problems or issues in manufacture, build, test and operation of transmission units. This could be on-site or out in the field during rig or vehicle testing and would encompass root cause analysis, resolution of quality issues and improvements, continuous improvement and manufacturing development to improve our future manufacture and design strategy.

This role will suit a hands-on engineer who loves to find the solution to problems and implement design changes that supports the ongoing development and production of our products which are used in some of the world’s most successful racing cars and prestigious high performance road cars. You’ll be providing technical expertise to customers both internal and external, ensuring manufacture, test and service phases are fully supported from an engineering perspective.

Other requirements include:

  • Undertake CAD modelling and drafting on NX 3D CAD to company standards and procedures
  • Ensuring verification is undertaken, documented and recorded
  • Create engineering drawings to company and industry standards
  • Assist troubleshooting product at End of Line testing
  • Liaise with and provide guidance to departments within the organisation
  • Maintain suitable issue control and BOMs for the parts and projects in a timely fashion

About You

To be successful in the role, we’re looking for the following skills and experience:

  • Degree educated within an engineering discipline
  • We’re looking for either graduates or people with experience within a similar role/Design Engineer capacity
  • Understanding of the basics of transmission functionality
  • Sound knowledge of drafting standards, geometric tolerances, and manufacturing methods
  • Excellent communication skills with the ability to communicate across all levels both internally and externally
  • Aptitude for problem solving and formation of suitable resolutions
  • Be able to translate technical language into business language based on the audience
  • Be structured and organised in your approach with the ability to prioritise effectively
  • Experience with CAD and documentation management, preferably NX & Teamcenter PLM
  • Have consistent high quality in your work

No day is ever the same at Xtrac, and our world is constantly changing, so you need to be able to adapt to changing environments and be able to adjust your style to the demands of the business.

About Xtrac

Here at Xtrac, we are the world’s leading manufacturer of Motorsport and High Performance Automotive Transmission Solutions. Our products are used internationally across the worlds most prestigious motorsport events so naturally, we have a passion for winning and continuously improving, whether that be our products, our people, or our business. Our short and long term vision is to transform into a world class high performance automotive supplier whilst retaining our position as a world leader in motorsport, so now is the time join our journey, make an impact and contribute to the success of our future.


What makes us who we are is our people, we share behaviours and values to ensure Xtrac remain world class. Our culture that delivers…

Accountability – own it and learn from it

Responsibility – we do what we say we will

Respectful – to everyone

Listen – to really hear someone and appreciate other views

Feedback – to give constructive feedback but to ask for it as well

Company benefits include

Competitive Salary
Pension Contribution
Life Assurance
Private Health Care
Eye Care Assistance
Cycle to Work Scheme
Company Events
On-site Parking

Apply Now

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At Xtrac we are committed to creating a diverse and inclusive workforce and an environment where people can come to work to be themselves. We collect information about job applicants to ensure that we are attracting a diverse candidate pool, and we use that information to assess if applications and success rates reflect the targets we have set ourselves. This information is held anonymously, confidentially and separately to the remainder of your application and is in no way used to make any recruitment decisions.

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